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E-Commerce

Guides and insights on e-commerce for businesses in Kenya.

23 articles · Page 2 of 2

AI-Powered Product Recommendations: Do They Work for Small Stores?
E-Commerce 4 min read

AI-Powered Product Recommendations: Do They Work for Small Stores?

"Customers who bought this also bought..." — the kind of AI-powered product recommendation associated with Amazon and other large e-commerce platforms has become a familiar shopping experience. But does this technology actually make sense for a smaller Kenyan online store, or is it an unnecessary complexity better left to retailers with millions of products and customers? Here's an honest look at when AI recommendations genuinely help, and when they don't.

Conversion Rate Optimization: Small Changes That Increase Online Sales
E-Commerce 4 min read

Conversion Rate Optimization: Small Changes That Increase Online Sales

When online sales are lower than hoped, the instinct is often to spend more on driving traffic — ads, promotions, social media pushes. But if a website converts poorly, more traffic just means more visitors leaving without buying. Conversion rate optimization (CRO) — improving the percentage of visitors who actually complete a purchase — is often a faster, cheaper path to more revenue than acquiring more traffic alone.

How to Choose Between Shopify, WooCommerce, and Custom E-commerce Development
E-Commerce 5 min read

How to Choose Between Shopify, WooCommerce, and Custom E-commerce Development

Choosing an e-commerce platform is one of the highest-stakes decisions an online store makes — the wrong choice can mean months of migration work and significant developer costs to reverse later. For Kenyan businesses specifically, there's an added wrinkle most global comparisons don't address: local payment integration, particularly M-Pesa.

7 Features Every Kenyan Online Store Needs to Convert Visitors Into Buyers
E-Commerce 3 min read

7 Features Every Kenyan Online Store Needs to Convert Visitors Into Buyers

Getting people to visit your online store is only half the battle. The real challenge — and the real money — is in turning that traffic into actual sales. Many Kenyan e-commerce businesses invest heavily in ads and social media to drive visitors to their site, only to watch them leave without buying anything.

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